B2B Consulting Agency

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Frequently Asked Questions

Find answers to common questions and get clarity on Proprium Agency’s services and approach in our FAQ section.

FAQ

What makes Proprium different from its competitors?

Proprium stands out through its tailored solutions, industry expertise, and proven track record of delivering tangible results. We prioritize a client-focused approach, collaborating closely with you to understand your unique challenges and goals. Our comprehensive services, including consulting, implementation, and training, ensure a holistic approach to optimizing your business operations.

How can Proprium help my business achieve growth and efficiency?

Proprium stands out through its tailored solutions, industry expertise, and proven track record of delivering tangible results. We prioritize a client-focused approach, collaborating closely with you to understand your unique challenges and goals. Our comprehensive services, including consulting, implementation, and training, ensure a holistic approach to optimizing your business operations.

What industries does Proprium specialize in?

Proprium caters to a wide range of service-based businesses across various industries. Our consultants have industry-specific expertise and knowledge, allowing us to provide tailored solutions to meet the unique needs of each sector. As a result, we can help you achieve your goals.

How do I get started with Proprium?

Getting started to work with us is simple. Please contact us through our contact page or schedule a call with our team. We’ll arrange an initial consultation to understand your needs, challenges, and objectives. From there, we’ll develop a customized plan and proposal tailored to your business. Once we have your approval, we’ll kick off the collaboration and our journey toward driving success for your business.

Does Proprium offer flexible solutions to accommodate unique business requirements?

Yes, absolutely! Proprium understands that every business is different and that a one-size-fits-all approach doesn’t work. They are committed to providing flexible solutions tailored to meet the specific needs of your service-based business.

How does Proprium work with clients to solve their business challenges?

Proprium takes a collaborative approach by building strong relationships with clients based on trust, integrity, and open communication. They provide personalized guidance, insights, and practical solutions tailored to each client’s unique business requirements.

What level of involvement can we expect from Proprium during project?

We believe in fostering collaborative partnerships with our clients. We are dedicated to working closely with you throughout the entire engagement. Our team will actively take you in the process, and we’d like your input and feedback to ensure our solutions align with your vision and goals. We value open communication and transparency, and you can expect regular updates, progress reports, and dedicated support from our team every step of the way. Your success is our priority, and we strive to establish a strong working relationship built on trust and mutual understanding.

Is Proprium committed to long-term partnerships with clients?

Yes, Proprium values loyalty and is committed to building long-term partnerships with clients. They are dedicated to leaving things better than they found them and upholding the promises they make.

What can I expect from the free discovery call with Proprium?

During the free discovery call, you can expect a friendly and professional experience. Proprium’s team will actively listen to your business needs and challenges. They will discuss their services and how they can be customized to make a positive impact on your service-based business. It’s an opportunity to explore how Proprium can help you achieve your goals and grow your business.

How many operational hours are included in each package?

In our standard plan, there are no operational hours included. In the basic package, we provide consulting meetings, while the premium package includes up to 30 operational hours, and the premium plus package offers up to 50 operational hours. Any additional operational hours can be discussed as an annex to the contract. For agencies, the primary value is in optimizing processes rather than hourly rates.

Will my team handle the setup in the first package?

Yes, your team will handle the setup with our guidance and instructions.

What are the payment terms for the premium package?

For the premium package, you would pay a 30% advance. Then, once the project begins, we can arrange two or three payments based on your preferences. The specific payment schedule can be tailored to your needs. For example, one client paid an initial advance of $1,500 and then made two payments of $1,750, with the final payment due the following month.

How does the pricing structure work for your packages?

Pricing is not based on the size of the organization but rather on the scope of work, including consultation meetings and operational hours. The goal is to provide a fixed price that covers the project from start to finish, preventing unexpected billing surprises.

What if the one-hour consultation turns into a longer engagement and costs more?

Setting expectations is crucial. You should define what specific goals or issues you want to address in the first hour. I can then assess whether it’s achievable in that time frame. While some tasks may require more hours, it’s important to outline your priorities and set realistic expectations. My goal is to provide value in the time we spend together, whether it’s one hour or more.

Regarding your packages, can you explain what happens per week or during the timeframe of our work?

The timeline is flexible and can vary based on your needs and preferences. I’ve intentionally left it somewhat open-ended to accommodate different schedules. Some clients prefer weekly meetings, while others prefer biweekly meetings. Additionally, some may want the project completed in a month, while others might prefer six months. I’ve provided a buffer of six months to consider travel and team availability. The specific schedule and number of hours worked per week can be tailored to your unique situation. It’s a collaborative approach that aims to adapt to your specific needs.

If we schedule a one-hour consultation, can we get recommendations on how to use our software effectively?

A one-hour consultation can provide general recommendations based on your current processes and challenges. During this call, we can explore your workflow, identify essential software tools, and discuss potential solutions. However, please note that it won’t be an in-depth analysis. To make the most of the consultation, it would be helpful if you could provide some initial information about your software needs in a short video or message. This will allow us to tailor our discussion to your specific requirements.

How much of the work involves us bringing questions, and how much is your own investigation and guidance?

Our approach involves a collaborative effort. I guide clients through the process by asking questions, assessing their current systems, and providing options and recommendations. While I bring my expertise to the table, the client plays a crucial role in sharing their challenges, goals, and questions. Together, we work to find solutions that align with the client’s vision and needs. Additionally, if clients have mentors, coaches, or board members, I am open to collaborating with them to ensure a holistic approach to problem-solving. Our goal is to provide guidance and support while empowering clients to make informed decisions.

What is included in the discovery process?

Our discovery process involves consulting, interviews, and the creation of a goal-oriented report.

Could you provide step-by-step guidance to help us navigate and resolve issues?

Absolutely, I can provide step-by-step guidance through video or other means. Instead of granting access, we can conduct a screen-sharing session during a consulting call where I’ll guide you through the process and ensure you understand the steps involved. This way, you can resolve issues efficiently.

Do you offer ongoing operational hours for clients, like weekly or as needed?

Yes, we can provide ongoing operational support based on your needs. This involves going into your software, making changes, and either creating videos or having follow-up consulting meetings to ensure everything aligns with your requirements.

What can we achieve in one hour of consulting?

In one hour, we can accomplish significant tasks. For example, I helped a client set up a workflow in one hour to automate task assignments among team members. During the session, we assessed their needs, current processes, and the potential of ClickUp’s automation features. We then found a solution and implemented it on the spot. This saved them time and improved their workflow. The specific achievements in one hour, depending on your goals and the level of preparation before our session.

Can I receive a transcript after our call?

Absolutely, we do provide transcripts, and we’ll have one prepared for you. You have the option to receive the complete transcript, or if you prefer, we can send you a checklist via email.