How Avo Solutions, Inc Became A Long-Term Proprium Partner

"I would without a doubt recommend. I'm disappointed they weren't on my radar sooner."

Jenifer Namestka, CEO, Avo Solutions, Inc

The Story

When Jenifer Namestka first reached out to Proprium, she thought she needed a small fix. A Zapier solution, in her words. A way to handle one piece of automation her team didn't have the bandwidth to build themselves.

That small fix became the Readiness Indicator, Avo Solutions, Inc's lead magnet, running itself, delivering personalized insight to every prospect within seconds. From there, the conversation kept growing. The same logic that powered the Readiness Indicator became the foundation for Avo's enterprise product, the Risk and Readiness Assessment, now an enterprise-grade automated workflow that scales across any client company Avo chooses to bring it to.

Then came the bigger question. What does this business actually need next, in what order, and why? The two-week strategic discovery that came out of it produced a 24-page roadmap grounded in the real day-to-day work of Avo's team. From there, the build of a connected operating system on SmartSuite brought nine separate tools into one place. SmartSuite is now the brain of Avo's business.

Four projects in, the partnership has grown into something rare: a relationship where every conversation is strategic, every project builds on the last, and the same understanding of Avo's business carries from one engagement to the next.

"What started as 'I just need this one little fix', because I thought it was a Zapier solution, has since grown into full automation and such a robust solution that, in my mind's eye, I was dreaming I wanted to do this but thought, I'm just not big enough."

Jenifer Namestka, CEO, Avo Solutions, Inc

What This Partnership Looks Like

Avo and Proprium meet regularly to think together about where the business is going next, what's working, what's coming up, and what the next stage of growth needs.

When something new comes up, Jenifer doesn't start with a brief. She starts with a conversation. The Proprium team already knows Avo's business, Avo's clients, Avo's operating system, and the way Jenifer thinks. The right next project gets shaped together, sometimes a build, sometimes an automation, sometimes a strategic question that needs working through before anything gets built at all.

Between projects, the relationship stays close. When Jenifer's team has a question, they have multiple ways to reach Proprium and get an answer fast: chat, email, whatever fits the urgency. The goal has always been to make Avo's team more capable of running their own system, not more dependent on Proprium for every change. That balance is what makes the partnership work.

"We have a lot of different modalities that we can use to reach out to them. They're trying to show us how to manage things ourselves, which, as a small business, you want to be able to know that you're not on a drip."

Jenifer Namestka, CEO, Avo Solutions, Inc

Why It Works

What Avo and Proprium built together isn't a vendor relationship. It's an ongoing partnership built on a real understanding of the business.

Every project has built on the last. The Readiness Indicator taught Proprium how Avo talks to prospects. The Risk and Readiness Assessment taught Proprium how Avo delivers to enterprise clients. The strategic discovery showed how the whole operation actually works. The connected operating system on SmartSuite gave the business one place to run. Each project deepened the partnership's understanding and made the next one faster, better, and more aligned to where Avo is genuinely going.

"Conversations to drive us to who we could potentially be in the future, and how we can reuse these products, have impacted us exponentially."

Jenifer Namestka, CEO, Avo Solutions, Inc

Multiple Projects so Far

• The Readiness Indicator: Avo's lead magnet, turned into a self-running automation. Zero senior consultant hours per submission.

• The Risk and Readiness Assessment: Avo's enterprise product turned into an enterprise-grade automated workflow. 73% faster data delivery.

• The Strategic Roadmap: A two-week discovery and 24-page transformation roadmap grounded in how the team actually works. Projecting 10+ hours weekly reclaimed per employee.

• The Connected Operating System: Nine separate tools brought into one connected SmartSuite operating system, with the team trained to run it themselves.

The Outcome

Avo Solutions, Inc doesn't think about Proprium as a vendor. They think about Proprium as the team they brainstorm with, the team they call when something new needs figuring out, and the team that's helping them grow into the business they're going to become.